Internet Service provider
Combine Brilliant Minds… Value Thoughts… Dream Big… Tread Carefully… But Dare… Construct Networks… Expand… Reach Out… Maintain… Support… Build Partnerships… Connect All… Serve All… Everyone Counts… Quality at Best… Market Leaders… People Serving People… We are Inconet…
OFFERING A VARIETY OF PRODUCTS TO A VARIETY OF COMMUNITIES
and all surrounding farming and rural areas.
Code Of Conduct
Inconet commits to:
This code of conduct aims to adhere to the guidelines and standards for subscriber charters prescribed by the Independent Communications Authority of South Africa (“the Authority”) in Notice 1740 of 2007 published in Government Gazette No 30553 dated 7 December 2007 and in Notice 272 of 2008 published in Government Gazette No 30792 dated 25 February 2008, respectively.
Act in a fair, reasonable and responsible manner in all its dealings with its subscribers and potential subscribers
Ensure that all services and products meet the specifications contained in Inconet licenses and in all relevant laws and regulations.
Not unfairly discriminate against or between its subscribers and potential subscribers on the basis of race, gender, sex, age, religion, belief, disability, ethnic background or sexual orientation
Display utmost courtesy and care when dealing with its subscribers
Provide its subscribers and potential subscribers with information regarding services and pricing
Upon request provide its subscribers and potential subscribers with guidance in regard to their customer needs
Keep its subscribers’ personal information confidential
Advise its subscribers to refer a complaint to the Authority, where Inconet has failed to resolve the complaint to the satisfaction of a subscriber.